ph356 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your own data under Philippine law.
Our Privacy Commitments at a Glance
ph356 uses SSL encryption, access controls, and secure data storage to protect your personal information. Your data is never sold to third parties for commercial purposes.
We only collect personal data that is necessary for operating a safe, legally compliant gaming platform. We do not collect data we don't need — and we don't keep it longer than required.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by ph356. We make exercising these rights straightforward.
ph356 processes personal data in compliance with the Philippine Data Privacy Act (Republic Act 10173), PAGCOR data requirements, and applicable anti-money laundering regulations.
You can opt out of ph356 marketing communications at any time through your account settings or by contacting support. Self-excluded players are automatically removed from all marketing lists.
ph356 maintains a dedicated Data Protection Officer contact for all privacy-related queries, data subject requests, and breach notifications. You always have a clear channel to reach us.
About This Policy. This Privacy Policy ("Policy") is issued by ph356 ("ph356," "we," "our," or "us"), operator of the online gaming platform at ph356.one. It applies to all personal data we process in connection with your use of ph356's services — whether you access the platform from Metro Manila, Cebu, Davao, or anywhere else in the Philippines. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
1.1 ph356 takes the privacy of its players seriously. This Policy sets out how ph356 collects, uses, stores, discloses, and protects personal data relating to players, prospective players, and visitors to ph356.one ("you" or "data subject").
1.2 This Policy applies to all personal data processed by ph356 in connection with: (a) the registration and maintenance of player accounts; (b) the provision of online casino, sports betting, bingo, Super Keno, live dealer, and related gaming services; (c) the administration of the ph356 Rewards loyalty program; (d) payment processing and withdrawal handling; (e) customer support interactions; and (f) marketing and promotional communications where consented to.
1.3 Legal Framework. ph356 processes personal data of Philippine residents in compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC). ph356 also complies with applicable PAGCOR data handling requirements and Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
1.4 By registering an account with ph356 or continuing to use ph356's services, you acknowledge that you have read this Policy and understand how your personal data is handled. Where ph356 relies on your consent as the legal basis for processing, you may withdraw that consent at any time — though withdrawal will not affect the lawfulness of any processing that occurred before the withdrawal.
ph356 collects the following categories of personal data:
Identity data is collected at registration and during the Know Your Customer (KYC) verification process. This data is mandatory — without it, ph356 cannot open a real-money account, as required by PAGCOR and anti-money laundering regulations.
Financial data is collected to facilitate deposits, process withdrawals, and maintain accurate account records. ph356 does not store full payment card numbers. Payment credentials for GCash and Maya are handled through the respective payment providers' own secured environments.
Gaming activity data is collected for account management, dispute resolution, responsible gaming monitoring, and compliance reporting to PAGCOR as required.
Records of your interactions with ph356 customer support — including live chat transcripts, support ticket contents, and any documentation submitted during a support request — are retained for service quality monitoring, dispute resolution, and regulatory compliance purposes.
Special Category Data. ph356 does not intentionally collect sensitive personal data — such as data relating to health, religion, or political views — unless this is directly relevant to a responsible gaming or self-exclusion assessment, in which case it is collected only with your explicit consent and handled with heightened security controls.
ph356 collects personal data through the following methods:
ph356 processes your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and maintenance | Performance of contract |
| Identity and age verification (KYC) | Legal obligation (PAGCOR, AML Act) |
| Deposit and withdrawal processing | Performance of contract |
| Anti-money laundering monitoring and reporting | Legal obligation (RA 9160 as amended) |
| Responsible gaming monitoring and intervention | Legitimate interest / legal obligation |
| Fraud prevention and account security | Legitimate interest |
| Customer support and dispute resolution | Performance of contract / legitimate interest |
| Regulatory reporting to PAGCOR and NPC | Legal obligation |
| Marketing and promotional communications | Consent (opt-in; withdrawable) |
5.1 ph356 does not sell your personal data to third parties. ph356 shares personal data only in the following circumstances and only to the extent necessary for the specified purpose:
No Sale of Data. ph356 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Where ph356 engages third-party service providers, those providers are contractually bound to process your data only on ph356's instructions and in accordance with applicable data protection law.
6.1 ph356 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
6.2 After the applicable retention period expires, ph356 will securely delete or anonymize personal data such that it can no longer be attributed to any individual player.
7.1 ph356 implements technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
7.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, ph356 will notify the National Privacy Commission within 72 hours of becoming aware of the breach. Where the breach poses a high risk to affected players, ph356 will also notify affected individuals directly without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.
7.3 While ph356 takes all reasonable steps to secure your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying ph356 immediately if you suspect unauthorized access to your account.
8.1 ph356 uses cookies and similar tracking technologies on ph356.one to operate the platform, analyze usage patterns, and (where you have consented) deliver relevant marketing content.
8.3 Managing Cookies. You can control and delete cookies through your browser's privacy settings. Note that disabling strictly necessary cookies will prevent you from logging in and accessing ph356's services. Instructions for managing cookies in common browsers (Chrome, Safari, Firefox) are available through your browser's Help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph356. These rights are subject to applicable legal exceptions and ph356's regulatory obligations.
You may request a copy of the personal data ph356 holds about you, including the purposes for which it is processed and the categories of data involved.
You may request correction of inaccurate or incomplete personal data. Some corrections may require re-verification of your identity documents.
You may request deletion of your personal data where it is no longer necessary for its original purpose — subject to ph356's legal retention obligations under PAGCOR and AML regulations.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest where your individual circumstances warrant it.
Where processing is based on your consent or a contract, you may request a structured, machine-readable copy of your personal data to transfer to another service.
If you believe ph356 has not handled your data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
9.1 To exercise any of the above rights, contact ph356's Data Protection Officer at [email protected] with the subject line "Data Subject Request." ph356 will acknowledge your request within 5 business days and respond within 30 calendar days, or such longer period as permitted by law where the request is complex.
9.2 ph356 may require you to verify your identity before processing a data subject request, to prevent unauthorized disclosure of personal data to third parties.
10.1 ph356 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and platform features where you have provided explicit consent to receive such communications at registration or through your account settings.
10.2 Opting Out. You may withdraw consent for marketing communications at any time by: (a) updating your communication preferences in your ph356 account settings; (b) clicking the "unsubscribe" link in any ph356 marketing email; or (c) contacting ph356 support via live chat or at [email protected] requesting removal from marketing lists.
10.3 Opting out of marketing communications does not affect transactional messages — including deposit confirmations, withdrawal notifications, security alerts, and service updates — which are sent as part of the contract to operate your account.
10.4 Players who have activated self-exclusion are automatically removed from all ph356 marketing lists and will not receive promotional communications for the duration of their self-exclusion period.
11.1 ph356's services are strictly restricted to persons aged 21 years and above in accordance with Philippine law. ph356 does not knowingly collect personal data from any individual under the age of 21.
11.2 Where ph356 discovers or has reasonable grounds to believe that personal data of a person under 21 has been collected — whether through account registration or otherwise — ph356 will immediately suspend the relevant account, delete the associated personal data to the extent not required for regulatory reporting, and report the matter as required under applicable PAGCOR guidelines.
11.3 If you are the parent or legal guardian of a minor and believe that a person under 21 in your care has registered an account with ph356, please contact ph356 support immediately at [email protected] for prompt action.
12.1 ph356 is a Philippine-market platform and processes the personal data of its players primarily within the Philippines. However, some of ph356's technology partners and game content providers — including live casino studio operators and payment infrastructure providers — may be located outside the Philippines.
12.2 Where ph356 transfers personal data to processors located outside the Philippines, ph356 ensures that: (a) the recipient country provides an adequate level of data protection as assessed by the NPC; or (b) appropriate contractual safeguards are in place — such as standard data protection clauses — that obligate the recipient to protect the data to a standard equivalent to the Data Privacy Act of 2012; or (c) another lawful transfer mechanism applies.
12.3 ph356 does not transfer personal data to any country or organization for purposes outside the scope of the services described in this Policy.
13.1 ph356.one may contain links to or integrations with third-party platforms — including game providers' own interfaces, payment gateways, and live chat infrastructure. These third parties operate under their own privacy policies, which ph356 does not control.
13.2 ph356 is not responsible for the privacy practices or data handling of third-party service providers beyond the contractual data processing obligations ph356 imposes on them as described in Section 5. Players are encouraged to review the privacy policies of any third-party services they interact with in connection with ph356's platform.
14.1 ph356 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The most current version of this Policy is always available at ph356.one/privacy-policy.
14.2 Where changes to this Policy are material, ph356 will provide advance notice through a prominent notice on ph356.one or through a notification sent to your registered email address. Your continued use of ph356's services after the effective date of any update constitutes your acknowledgment of the revised Policy.
14.3 The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision to this Policy.
ph356 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and handling data subject requests on behalf of ph356.
General Privacy Queries
For general questions about this Policy or how ph356 handles your personal data:
Email: [email protected]
Subject line: "Privacy Query"
Data Subject Requests
To exercise your rights under Section 9 (access, correction, erasure, portability, objection):
Email: [email protected]
Subject line: "Data Subject Request"
National Privacy Commission (NPC)
If you believe ph356 has not adequately addressed your privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC is the government body responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint is available through the NPC's official government channels.
ph356 is built on trust — and that includes how we handle your personal information. Join over 500,000 Filipino players who play with confidence on the Philippines' most trusted online casino.
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